FAQs

 

What are the benefits of getting hair extensions?

 

Hair extensions enable you to transform your look over a few hours by adding length and volume to your natural hair.

SSG Hair Extensions are 100% human hair which are installed using the micro/Nano ring technique, enabling your hair to look natural and luxurious.

What does the service include?

Overall, the process includes an initial Consultation appointment, the Installation of your hair extensions and styling.

How can I book my consultation?

To book your initial consultation to discuss your hair extension requirements please call us on 01903 539968 

 

Payment

Do I pay a deposit?

For a fitting appointment SSG Hair requires a 50% deposit for your hair extensions at your initial consultation. This is to ensure we secure your hair extensions that are bespoke to your requirements.

What payment methods do you accept?

 We accept cash or card payments.

 

Your Hair Type

What should the minimum length of my natural hair be to be able to get hair extensions?

Your natural hair should be a minimum length of at least 8 inches.

Should I get my hair coloured prior to consultation?

We will be matching your hair extensions to your preferred hair colour so please ensure you arrive at your consultation with your desired hair colour.

I have highlights. Will you still be able to match the colour of my hair?

Of course! Please ensure you arrive at your initial consultation with your preferred hair colour so we can ensure a precise colour match.

If I have fragile hair will hair extensions help?

We do not recommend hair extensions for fragile or extremely fine hair as your natural hair needs to be strong to hold the bond for the hair extension in place.

If I have alopecia can I have hair extensions?

We do not recommend hair extensions for those with alopecia or any form of hair loss or hair fall. 

 

Our Hair Extensions

What type of hair extensions do you use?

We use 100% human, natural Russian hair. The hair has a beautiful, luxurious texture and produces a stunning blend into natural hair. The hair comes in a variety of colours enabling us to create a perfect colour match to your natural hair. 

What lengths of hair extensions can I get?

At SSG Hair our hair extensions start at 18 inches. Clients usually opt for 20 or 22 inches. You will be able to discuss your desired length at your consultation appointment. We are able to provide longer lengths upon request.

Check out our hair price guide  for more information.

What method do you use?

At SSG Hair we use the micro ring  and Nano ring extension method. These are one of the leading methods in the industry as micro/Nano rings do not require glue or keratin which limits any damage to your natural hair. They are known for their longevity, meaning fabulous hair for longer and the natural colours of the bonds mean the micro/Nano rings blend beautifully with your natural hair. 

Do you offer other methods?

We do not currently offer other methods at SSG Hair as we are so confident in the micro/nano rings methods being one of the best.

Do you supply double drawn hair extensions?

At SSG Hair we supply natural drawn hair extensions to ensure your hair looks as natural as possible.

Do you stock wavy hair extensions?

We can offer wavy hair extensions however these have a much drier texture in comparison to our regular, luxury hair extensions.

Will micro rings slip?

It is very unusual for the micro/nano rings to slip as the micro/nano rings are clamped into place.

 

Will micro/nano rings be visible?

The micro/nano rings are positioned underneath your natural hair at the root so are undetectable.

 

The Process

Do I need to wash my hair prior to consultation?

Please ensure you arrive at your consultation with freshly washed, clean, dry hair. SSG Hair has the right to refuse to carry out a service if the hair is not in a suitable condition to install hair extensions or undertake maintenance.

How long does a consultation take?

Please allow up to 30 minutes for your initial consultation. This enables us to discuss your desired look, obtain a colour match and go through the process with you. You'll also be able to ask any questions or raise any concerns you may have.

Can I get a same day install as my consultation?

We cannot offer same day installation. Following your initial consultation appointment we colour match and order your hair extensions which are bespoke to you. We also need to prepare your hair prior to your arrival for your install to ensure you don't spend longer in the chair than you need to!

How long will I need to wait between my consultation and install?

You will need to wait a minimum of 5 working days between your consultation and install to ensure we have time to order your bespoke hair and prepare the hair prior to your arrival. 

How should my hair be on the day of install?

You should have freshly washed, clean hair on the day of install. Please avoid using conditioner as this could cause the micro/nano rings to slip.

How long will my install take?

For a full head of hair extensions, the install will take approximately 3 - 3.5 hours. For a half head the install will take approximately 2 - 2.5  hours.

Will the install be painful?

You should not experience any pain throughout your install. If you feel any discomfort please let us know.

How do I look after my hair extensions?

You will be advised at your install on how to look after your hair extensions including how to brush your extensions, the type of shampoo and conditioner to use and tips on how to style your hair. We will also discuss your follow up maintenance appointments.

What is a maintenance / refit?

As your natural hair grows your micro rings will move further away from your roots. At your maintenance appointment we simply unclamp the micro ring and move it back up to your root. Regular maintenance appointments ensures that your natural hair and your hair extensions are kept secure and safe.

How often shall I come in for my maintenance appointments?

We will advise you at your install how regularly you will need to attend your maintenance appointments.

How long does a maintenance appointment take?

Maintenance appointments usually take 2 to 3 hours depending on whether you have a half or full head of hair extensions.

How long will my hair extensions last?

It is down to personal preference and dependent on maintenance and lifestyle. Your hair extensions should last approximately 3 to 6 months however some clients have kept them for much longer with regular maintenance appointments.

How do I remove my hair extensions?

If you would like to remove your hair extensions please contact us for an appointment at the salon. We do not advise taking the hair extensions out of the hair yourself as this could damage your natural hair.

Should I give my hair a rest between hair extensions?

This is down to personal preference. Some clients like to give their natural hair a rest of a few weeks to a few months before their next install. Others like to get their new extensions straight away. It is down to personal choice.

 

Can I swim with hair extensions in?

Yes you can swim with your hair extensions in, we recommend you follow the correct aftercare which is provided at your consultation.

I go to the gym regularly. Will this affect my hair extensions?

If you regularly attend the gym it should not affect your hair extensions. You may notice some minor additional shedding from the extensions due to a build up of oils at the root.

Will people be able to tell that I am wearing hair extensions?

Hair extensions from SSGB Hair are very natural looking and easily styled. It is quite unusual for family, friends, work colleagues to spot that you have hair extensions!

Will my hair look natural?

As our luxury hair extensions are 100% human hair they are some of the most natural looking available. We would be happy to show you some samples of the hair at your initial consultation so you can feel the fantastic quality of the hair prior to your install.